Warranty Policy

1-Year Quality Warranty

We offer a 1-year quality warranty on all our small home appliances. This means that for one year from the date of purchase, if your product experiences any quality issues, we will provide free repair or replacement services.

Warranty Coverage

Our warranty policy covers the following situations:

  • Manufacturing Defects: If your product malfunctions due to manufacturing defects, we will be responsible for repair or replacement.
  • Non-User Damage: If the product experiences a malfunction under normal usage conditions, we will provide repair or replacement services.

Warranty Exclusions

Our warranty policy does not cover the following situations:

  • User-Induced Damage: Damage caused by accidents, misuse, or improper handling is not covered under the warranty.
  • Unauthorized Repairs: If the product has been serviced or modified by unauthorized personnel, it will not be covered under the warranty.

How to File a Warranty Claim

If your product requires warranty service, please follow these steps:

  1. Contact Us: Get in touch with us through our customer service channels and provide detailed information about the product and a description of the issue.
  2. Review and Approval: We will review your warranty request and, upon approval, arrange for repair or replacement.
  3. Repair or Replacement: Once the warranty claim is approved, we will expedite the repair or replacement process to ensure your product is restored to normal working condition.

Please note that the time required for repair or replacement may vary depending on the circumstances. We will make every effort to provide efficient service to meet your needs.

We are committed to delivering high-quality products and services. If you have any concerns or need further information about our products, please don't hesitate to contact our customer service team. Thank you for choosing our products!