FAQs

 
  • Q: What payment method does Yeego accept?

          A: Yeego accepts  Paypal/Credit Card.

 

  • Q: Will there be any import tax on the product?

          A: All the products we sell on Yeego are duty free. You have no worries of customs fees.

 

  • Q: Can the order be canceled?

          A: If the order is under status awaiting fulfillment, customer can contact Yeego Customer Support service@yeegolife.com to cancel the order; If the order is shipped, the order cannot be canceled.

 

  • Q: Can the order be modified?

          A:  Customer can contact Yeego Customer Support service@yeegolife.com to modify the order if it's under status awaiting fulfillment.

 

  • Q: Can the shipping address be changed?

          A: Shipping address can be modified before the order was shipped. Please contact Yeego Customer Service service@yeegolife.com to correct your shipping address.

 

  • Q: If customer chooses the standard shipment, how long will it take?

          A: We ship directly from the United States, The time limit varies from 7 to 14 days.

 

  • Q: If customer chooses the Expedited shipment, how long will it take?

          A: We ship directly from the United States, The time limit varies from 5 to 7 days.

 

  • Q: Where can customer trace the order tracking information?

          A: UPS: https://www.ups.com/track?loc=en_US&requester=ST/

            USPS: https://tools.usps.com/go/TrackConfirmAction_input 

            UBI: http://smartparcel.gotoubi.com/

            Others: https://www.17track.net/en

 

  • Q: What is Yeego Return Policy?

          A: Please refer to Return Policy  for more information.

 

  • Q: How does customer get in touch with Yeego to provide the new product suggestion?

          A: Customer can directly send the new product suggestion by E-mail to service@yeegolife.com. Related department will get back to you at the soonest.

 

  • Q: How does customer get in touch with Yeego to provide the product user feedback?

          A: Customer can directly send the product user feedback by E-mail to service@yeegolife.com. Yeego customer support will get back to you at the soonest.

 

  • Q: How can customer get support on how to use a product or to find out if Yeego product is compatible with some accessories/component?

          A: Customer can directly send inquiry by E-mail to service@yeegolife.com. Yeego customer support will get back to you with the solution at the soonest.